-Support/monitor legacy systems/applications (ERP, POS, and other applications- Especially Interface among systems)

-Deliver/manage reports Microsoft Power BI

-Issue/problem management with local IT and global IT (JIRA, Confluence)

-Act as a main contact point of office helpdesk and monitor ticketing system

-Participate into a given project to support to meet with deadlines and be able work independently

-Deliver proper training to business users regularly

 

 

• -Bachelors' degree in Computer science is preferred
  -At least 3 years of IT Operation experiences at multinational company
  
  -Strong knowledge in SQL, VBA, Microsoft Office 365 including Power Query
  
  -Intermediate English skills
  
  -Good analytical and communication abilities
  
  -Customer oriented and teamwork skills
  
  -General IT software/hardware knowledge